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Privacy policy
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Last Updated: 31-03-2023
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Welcome to Letushoop.com, a website operated by Let us hoop. At Letushoop.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information. By using our website, you consent to the terms described in this policy.
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Information We Collect
We collect both personal and non-personal information from our website users. Personal information includes, but is not limited to:
a. Contact Information: such as your name, email address, phone number, and postal address. This information is collected when you create an account, place an order, or sign up for newsletters.
b. Payment Information: when you make a purchase, we collect payment details such as credit card numbers, billing information, and transaction data. Please note that we do not store your payment information on our servers; it is securely processed by third-party payment processors.
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c. Account Information: if you create an account, we collect your username and password, which are stored securely.
d. Order History: details of your past purchases, including product names, quantities, and prices.
e. Communication Information: when you contact us through our customer support channels, we may collect information about your communication preferences and the content of your inquiries or messages.
f. Feedback and Reviews: if you provide feedback or write product reviews, we may collect that information, including your opinions and any personal information you choose to share.
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2. Non-personal information includes:
a. Usage Information: such as your IP address, browser type, operating system, and the pages you visit on our website. We use this data for analytics and to improve our website's performance.
b. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your preferences, remember your shopping cart contents, and provide a more personalized browsing experience. You can manage cookie preferences through your browser settings.
c. Demographic Information: such as your age, gender, and interests, which you may choose to provide voluntarily to enhance your user experience.
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3. How We Use Your Information
We use the collected information for the following purposes:
a. To Process Your Orders: Your personal and payment information is used to process and fulfill your orders. We share your shipping information with our trusted carriers to deliver your products.
b. Customer Support: Your communication information helps us provide you with support and respond to your inquiries and concerns.
c. Website Improvement: Non-personal information, such as usage data, is used to analyze our website's performance, enhance user experience, and troubleshoot issues.
d. Marketing and Communication: We may use your information to send you updates, newsletters, and marketing materials, which you can opt out of at any time. We may also use your information to notify you of special offers, promotions, and new products that may interest you.
4. How We Protect Your Information
We take security seriously and employ industry-standard security measures to safeguard your personal information. This includes encryption, firewalls, and secure server technology. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee the security of your information. We continuously monitor our systems to detect and respond to potential security threats.
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5. Sharing Your Information
We may share your information with third parties under the following circumstances:
a. Service Providers: We may share your information with service providers who help us with various aspects of our business operations, such as payment processing, shipping, and marketing. These third-party service providers are contractually obligated to protect your information.
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b. Legal Compliance: We may disclose your information to comply with legal requirements, enforce our policies, respond to claims, or protect the rights, property, or safety of ourselves and others. This includes sharing information with law enforcement, regulatory authorities, and other third parties when required by law.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of such a transfer and any material changes to this Privacy Policy.
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Your Choices
You can exercise the following rights regarding your personal information:
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a. Access: You have the right to request access to your personal information and information about how we process it. You can review, update, or correct your information through your account settings.
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b. Deletion: You can request the deletion of your personal information, subject to applicable legal obligations and our legitimate interests.
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c. Opt-Out: You can opt out of receiving promotional emails from us by clicking the "unsubscribe" link in our marketing emails. You can also manage your communication preferences through your account settings.
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Cookies and Tracking Technologies
We use cookies and tracking technologies to improve your experience on our website. These technologies collect information about your browsing activities on our website and may be used for the following purposes:
a. Remembering your preferences and login credentials to enhance your browsing experience.
b. Analyzing website performance, such as the number of visitors and page views.
c. Providing relevant advertisements and recommendations based on your browsing history.
You can manage your cookie preferences through your browser settings or opt-out of certain tracking technologies by adjusting your settings in your account profile.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant updates by email or by prominently posting a notice on our website. Please check for updates periodically. Your continued use of our website signifies your acceptance of these changes.
Contact Us: If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us.
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Thank you for choosing Letushoop.com. We appreciate your trust in us and will continue to work hard to protect your privacy and provide an enjoyable shopping experience.